SHIPPING & OPEN BOX INFO

We ship from our base in Singapore, to these few countries currently:

Singapore, Malaysia, Australia, New Zealand, USA, Canada, Taiwan, Hong Kong, Phillipines, South Korea, Japan, Netherlands, United Kingdom, Sweden and other EU countries

We're continuously working on adding more countries to our list. 
If you're located elsewhere and wish to purchase from us, feel free to drop us a message via the contact form right below of this page.

We offer affordable flat rate shipping to all countries we ship to! So you don't have to worry about shipping cost regardless of the weight or number of items in your order.

Please take note that this flat fee shipping rate made with website orders can't be used to include live sales' claimed items to be shipped together in this single rate paid for website orders.

View rates below.

After your order has been placed, it typically take 2-4 business days to be packed and picked up by our courier partners after an order has been placed. The shipping time frame for each country does not include order processing time.

As I'm a one woman show navigating health issues, sometimes I might take an extra 2-3 days to get your order shipped. Your patience is greatly appreciated.

With ever-changing covid situation, and other unforeseen circumstances in your country might affect the delivery time. Please understand that Pellura will not be held responsible for delays caused by any reason outside of our control.

SHIPPING RATES & TIME

Courier: Qxpress or J&T
Delivery Time: within 2 Business Days

We may use either one for your address.

Free on orders $100 SGD and above.
$4 flat rate for orders under $100 SGD

Courier: Janio
Shipping Time: 5-8 Days
Flat Rate:16 MYR
Comes with tracking

Airmail with Tracking (7-14 Days): 20 AUD

Aramex (Express): 4-6 Business Days
Flat Rate: 49 AUD

Shipping Company: Janio (8-12 Business Days)
Flat Rate: $25 USD

UPS Express (3-5 Days): 68 USD

Comes with tracking

We are not using airmail with tracking to USA due to the unreliability of this service to this country.

Express Courier: Aramex
Shipping Time: 4-6 Business Days
Flat Rate: 50 CAD

Comes with tracking

Courier: Janio
Shipping Time: 5-8 Business Days
Flat Rate: NT$ 250

Comes with tracking

Normal Courier: Janio
Shipping Time: 4-6 Business Days
Flat Rate: $70 HKD

Comes with tracking

Express Courier: Aramex Express
Shipping Time: 4-7 Business Days
Flat Rate: ₩ 24000 WON

Comes with tracking

Courier: Aramex
Shipping Time: 3-5 Business Days
Flat Rate: ₱1100 Peso

Comes with tracking

Normal Courier: Janio
Shipping Time: 5-7 Business Days
Flat Rate: ฿ 280 Thai Baht

Comes with tracking

Courier: Qxpress
Shipping Time: 7 Business Days
Flat Rate: $1800 JPY

Comes with tracking

Airmail with Tracking (7-14 Days): 25 NZD

open box option

For international customers, use this option with our flat rate shipping to save even more on shipping.

Please read the info below carefully before committing to an open box.

Essentially, to keep an 'open box' is to have all your items from multiple orders across our store's product releases, shipped in a single parcel.

Simply leave a note during checkout, stating 'open box'.

And when you wish to ship your orders, you can do the same by stating 'close box and ship my orders'

You can accumulate up to 5 pieces to be shipped at a single flat shipping fee.

If your pieces are small in size, I'm flexible to allow 1-2 more pieces to be shipped in a single parcel without extra shipping cost to you.

You get to enjoy a maximum of 30 days period to keep your box open, starting from the date of your first order. All your orders will only ship once you are ready to do so (email us), or when the 30 days period has reached. Only use this option if you're not in a hurry to receive your items. If you need a longer time, just drop me an email or DM via insta :)

As our items are one of a kind, change of mind or item swaps are strictly not allowed.

Someone else who might have wanted the piece you purchased did not get a chance, and it would neither be fair for that person or us as a business.

As my website's default rule, you will be charged for shipping on every order.

For local (Singapore) orders
All orders will automatically ship, and shipping fees will be refunded, once your orders hit at least $SGD100

For international orders
Shipping fees will be refunded on the 2nd order onwards. Your first order's shipping fee will not be refunded, as it will be taken as the flat rate shipping fee for all your orders in your open box.

Contact us

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